Ajax Alarm System ISC West 2025: Complete Guide & Expert Insights

Intro: Ajax Systems at ISC West 2025

At ISC West 2025, Ajax Systems delivered a strong statement about the future of smart security. Known globally for their intelligent and modular alarm solutions, Ajax Systems presented an impressive lineup that showcased the evolution of the smart alarm system category.

This year, our team at Pipl Systems, led by Jeremie Dary Lusignan, teamed up with Rob Harman, Director of Sales for Ajax Systems in North America. Together, we explored the Ajax booth in detail to see what makes these innovations stand out in a fast-evolving market.

“At Ajax Systems, we listen closely to what integrators and end-users tell us,” Rob shared during our walkthrough. “That feedback drives everything we do, from product updates to new launches.”

Ajax Systems continues to redefine the smart security landscape, combining advanced wireless technology, AI-powered analytics, and seamless automation under one unified platform. Their product lineup extends across intrusion protection, video surveillance, fire safety, and comfort automation—each designed to work flawlessly together.

From the rugged Hub BP Jeweller for off-grid installations to the highly anticipated DoorBell with backup connectivity and AI detection, Ajax’s portfolio is not only growing but setting new standards for the Ajax alarm system market worldwide.

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Hub BP Jeweller: Battery-Powered Security Hub for Remote Installations

When Ajax Systems introduced the Hub BP Jeweller at ISC West 2025, they directly addressed one of the biggest pain points in professional security — protecting remote sites and off-grid properties. Think construction sites, vacant homes, solar farms, and even storage units where stable power supply is either unreliable or completely absent. This is where Hub BP Jeweller shines.

“This is perfect for remote sites or abandoned locations,” emphasized Rob Harman during our live booth tour. “People are worried about trespassers, vandalism, or theft — we got you covered with this solution.”

Power Autonomy Redefined

The Hub BP Jeweller operates entirely on battery power, which immediately makes it a standout in the ajax smart home security lineup.
Depending on the battery setup, it can run autonomously for up to 17 months on internal battery in power saver mode. And if you’re using an external zinc-air battery (12V/600Ah), you can push this autonomy to over 5 years in battery saver mode. That’s a game-changer for properties that can’t afford frequent maintenance checks.

The hub also supports dual SIM cards (2G/3G/LTE), ensuring stable communication even in areas with poor network coverage. Ajax didn’t stop there — external antennas further boost the range and reliability of Jeweller, Wings, and cellular communication channels. So even if your site is in a metal enclosure or far from civilization, Hub BP remains connected.

Rob added confidently: “You’re not just connected — you’re covered, stable, and secure.”

Full Ajax Ecosystem Compatibility

Despite its compact, standalone design, Hub BP Jeweller doesn’t work in isolation. It seamlessly integrates with the entire Ajax ecosystem:

• Up to 100 Ajax devices: from motion detectors to sirens and relay modules.
• Video verification in 9 seconds: using paired MotionCam devices.
• Up to 32 automation scenarios: automate lights, locks, and even simulate home presence while you’re away.
• Photo verification by schedule: proactively capture snapshots for ongoing monitoring.
• Up to 2,000 meters of wireless communication range in open space.

This flexibility means you can build a home alarm system with cameras, smart automations, and real-time notifications even in a location where there’s no electricity.

Practical Use Cases

Ajax Systems clearly envisioned Hub BP Jeweller for various scenarios:

• Cottages and vacation homes: Seasonal properties that stay vacant for months.
• Construction sites: Protect tools and materials with instant alerts.
• Remote energy installations: Solar or wind farms benefit from long-term autonomous monitoring.
• Farms and agricultural storage: Monitor livestock areas or storage sheds.
• Security pods or off-grid applications: Temporary solutions that still demand robust protection.

Reliability and Resilience Built In

The Hub BP Jeweller is rugged in both hardware and software. It runs on OS Malevich, Ajax’s proprietary real-time operating system, ensuring it processes commands without lags or freezes. Enclosure tamper protection, spoofing defense, and encrypted data transfer are all standard.

Even external antennas are monitored — if they get damaged, Hub BP immediately sends a notification to the user and the monitoring center.

With these layers of reliability, Hub BP Jeweller transforms remote-site security from a challenge to a streamlined process. Installers will appreciate the simplicity too: no need to disassemble the hub during installation, and adding it to the system is as easy as scanning a QR code.

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Curtain Outdoor Jeweller: Perimeter Protection with Dual & Single Curtain Options

At ISC West 2025, Ajax Systems didn’t just showcase products — they delivered solutions built on installer and customer feedback. One of the best examples of this approach is the Curtain Outdoor Jeweller, designed as a reliable, scalable answer for perimeter protection.

Rob Harman captured this perfectly:

“We listen to the feedback and deliver what they asked for.”

Precision Perimeter Defense

The Curtain Outdoor Jeweller is not your average outdoor detector. It’s a wireless dual-technology motion detector, combining two PIR sensors and one K-band microwave sensor for exceptional accuracy. This trio ensures false alarms from animals, plants, or thermal noise are virtually eliminated.

With its adjustable detection range of up to 12 meters (or roughly 50 feet), this detector is a perfect fit for diverse applications:

• Car lots: Monitor rows of vehicles with precision.
• Building perimeters: Establish a reliable first line of defense.
• Fences and gates: Secure narrow access points with high accuracy.

What makes it truly flexible is the option between Dual Curtain and Single Curtain configurations.
The Dual Curtain mode provides bi-directional coverage, projecting beams 50 feet in either direction — ideal for wide-open spaces. Meanwhile, the Single Curtain focuses coverage in one direction, perfect for tight zones like narrow passageways or alongside fences, where you want to avoid catching external movement beyond your intended perimeter.

Installer-Friendly Flexibility

Ajax Systems designed Curtain Outdoor Jeweller for easy, adaptable installation. Installers can fine-tune the device on-site with a simple slider to adjust the detection range and mode — either with or without pet immunity (up to 100 cm in height). This means fewer false alerts and more precise monitoring.

Mounting options are equally versatile:

• SmartBracket mount for straightforward installations.
• Angle mount for corner applications.
• Third-party mounts for custom setups.

Plus, with Ajax apps, all configuration and maintenance can happen remotely. No need to physically access the unit for firmware updates or sensitivity adjustments.

Rob noted during our tour: “You can really scale this to any site. Imagine setting up 200 of these detectors across a large perimeter — you’re getting early warnings before anyone gets close.”

Reliable Communication, Even Across Vast Sites

Thanks to Jeweller and Wings proprietary radio protocols, Curtain Outdoor Jeweller maintains encrypted two-way communication up to 1,700 meters away from the hub or range extender — an impressive figure for perimeter devices.

If you’re dealing with larger facilities, ReX 2 Jeweller range extenders can amplify coverage across multiple floors or even underground garages. Ajax has considered the complexities of industrial sites and large estates, ensuring stable communication even through steel or concrete structures.

Built for Harsh Environments

The Curtain Outdoor Jeweller is IP55-rated, meaning it’s protected from dust and water jets, and operates smoothly in temperatures from –25 °C to +60 °C.
And to further safeguard your perimeter, it’s equipped with:

• Anti-masking system: Detects attempts to block the lens.
• Tamper alarm: Sends immediate alerts if someone tries to dismantle the detector.
• Accelerometer: Warns of physical impacts or attempts to move the device.

Pre-installed batteries offer up to 3 years of operation, and Ajax provides over-the-air firmware updates, ensuring your perimeter defense stays current with the latest enhancements.

Summary

Curtain Outdoor Jeweller is not just about motion detection. It’s about creating smart, scalable, and proactive perimeter protection that’s easy to deploy and maintain, whether you’re securing a small property or a sprawling industrial site. Ajax Systems took real-world feedback and engineered a solution that directly meets the needs of installers and end-users alike.

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MotionCam Outdoor HighMount (PhOD): Elevated Visual Verification

When Ajax Systems talks about pushing boundaries, MotionCam Outdoor HighMount (PhOD) Jeweller is the perfect example. It’s a purpose-built solution for outdoor visual verification, designed to secure large open spaces while minimizing vandalism risks.

As Rob Harman emphasized during the ISC West 2025 tour:

“It’s a game changer for parking lot detection.”

Elevated Installation for Maximum Coverage

This outdoor motion detector is engineered for high mounting, up to 13.5 feet (approximately 4 meters). The elevated position not only expands the field of view but also makes it harder for intruders to tamper with the device. Even if a vehicle is parked right in front, the detector remains operational, scanning for movement and capturing visual evidence.

During the booth walkthrough, Rob explained:

“The feedback from the field: we need something higher. So, we came out with the MotionCam Outdoor HighMount — up to 13.5 feet. Gets you up so it’s more difficult to vandalize or break, or steal.”

The detector covers up to 15 meters of detection range, with 90-degree horizontal and vertical viewing angles, ensuring no blind spots for critical zones like construction sites, industrial yards, parking lots, or even remote farms.

Instant Visual Verification

MotionCam Outdoor HighMount isn’t just about motion detection. It’s about seeing what’s happening in real time.

The moment motion is detected, it captures a rapid series of up to five photos, combining them into a sequence for visual verification. These photos arrive in less than 9 seconds, providing clarity and immediate situational awareness.

Plus, you have full flexibility in how you receive images:

• By alarm: automatic photo capture upon trigger.
• By scenario: linked to events from other devices.
• By arming/disarming: visual confirmation of system status changes.
• By schedule: periodic check-ins at defined intervals.
• On demand: request real-time images through the Ajax app.

This range of verification modes is critical for businesses that require constant monitoring, like remote facilities and high-risk areas. No wonder Rob was excited:

“It’s been a game changer for installers, especially in parking lots detection.”

Advanced Detection Technology

MotionCam Outdoor HighMount (PhOD) Jeweller combines:

• Two PIR sensors (near and far field)
• K-band microwave sensor
• Fresnel lens, finely tuned to human heat signatures
• HDR camera for clear, balanced images in any lighting
• Infrared illumination for night vision

Temperature compensation ensures reliable performance from −25°C to +60°C, and the built-in anti-masking system detects attempts to block or obscure the lens.

What’s important to note: unlike some models, this detector does not have pet immunity, making it ideal for environments where human detection is paramount and animal movement is minimal.

Secure, Reliable Communication

With Ajax’s Jeweller and Wings communication technologies, the detector maintains a stable, encrypted connection with the hub — even at distances up to 1,700 meters in open space. Signal stability is further enhanced by optional ReX 2 range extenders, allowing coverage of vast properties or multi-story facilities.

Regular tamper checks, magnetometer monitoring, and connection loss detection ensure you’re always informed if something goes wrong.

Long-Lasting Autonomy & Flexible Power Options

MotionCam Outdoor HighMount comes pre-equipped with six CR123A batteries, providing up to 3 years of autonomous operation. For high-traffic locations, you can connect an external 12–24 V⎓ power supply, while the internal batteries seamlessly take over as backup during outages.

Firmware updates happen over the air, keeping your system updated without site visits.

Easy Installation & Privacy by Design

Like all Ajax devices, installation is straightforward:

1. Use the SmartBracket mounting panel and swivel mount for optimal angle.
2. Scan the QR code in the Ajax app.
3. Configure detection zones remotely, adjusting sensitivity and image resolution as needed.

Privacy is a priority, too. Photos are encrypted end-to-end and stored securely in Ajax Cloud, with strict access control. Even when requesting images on demand, the system logs the user’s identity, maintaining transparency and data integrity.

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SpeakerPhone Jeweller: Long-Range Two-Way Voice Communication

Ajax Systems has long been known for smart intrusion detection, but at ISC West 2025 they showed how they’re raising the bar with real-time audio verification. The SpeakerPhone Jeweller is a wireless voice module designed to enable fast, clear conversations between a monitoring station and the secured site.

Rob Harman explained it with precision:

“You can place it where you think is best for that two-way voice conversation.”

Full-Duplex Audio Over Long Distances

Thanks to Ajax’s proprietary VoRF (Voice over Radio Frequency) technology, SpeakerPhone Jeweller delivers full-duplex, two-way communication, even over long distances — up to 1,700 meters between the device and the Ajax hub in open space. This allows you to install the speakerphone anywhere in the facility, from office buildings to large warehouses, and still maintain reliable contact with the monitoring company.

“We’re talking long-range, two-way voice, large commercial applications,” — Rob emphasized during the demo.

This flexibility means you’re not restricted to locations with wired connections. Whether it’s a remote part of the warehouse or a hard-to-access area in a commercial building, you can place the device exactly where voice verification is most effective.

Immediate Verification and Intruder Deterrence

SpeakerPhone Jeweller is more than just communication — it’s an active verification tool. In the event of an alarm:

• The CMS operator can immediately call the facility.
• The system can automatically initiate a call to the CMS.
• Or the CMS can request a callback from the system.

This direct line provides immediate situational awareness. Operators can ask a security question, listen to the environment, or — if an intrusion is confirmed — use the speaker to deter intruders by letting them know they are being monitored.

The built-in 3-watt speaker, with volume up to 103 dB, ensures that even in noisy environments, the voice is heard clearly up to 10 meters away.

AI-Powered Clarity

To guarantee clear conversations, Ajax equipped the SpeakerPhone with AI-powered sound optimization. The system automatically adjusts microphone sensitivity, suppresses background noise, and delivers clean, understandable speech — even in echoing warehouses or during chaotic situations.

Users can easily manage these settings remotely through the Ajax app, choosing between clarity-focused modes or environmental listening when silence is needed to pick up ambient sounds.

Flexible Integration & Minimal Maintenance

SpeakerPhone Jeweller supports up to 10 units per Ajax system, making it scalable for facilities of any size. Operators can switch between speakerphones, getting a clear audio picture of different zones within a building.

And, of course, maintenance is effortless:

• Over-the-air firmware updates keep the device current.
• The unit runs up to 3 years on pre-installed CR123 batteries.
• Optionally, connect it to a 12 V⎓ power supply for continuous operation, with the internal batteries acting as backup.

Rob summed up this advantage clearly:

“Put it in the location you think is going to be the best and optimal place to have that two-way voice conversation.”

Strong Sabotage Protection

Ajax didn’t forget security. SpeakerPhone Jeweller includes:

• Tamper detection to notify of dismantling attempts.
• Encrypted two-way radio communication with dynamic keys.
• Regular polling and instant notifications about connection loss or tampering.

The device is also CMS-ready, with optional SIP server integration for direct communication within professional monitoring software.

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Comfort & Automation: LightSwitch and Ajax Socket Modules

At ISC West 2025, Ajax Systems showcased how comfort and security go hand in hand — seamlessly integrating automation into their smart alarm system. The Comfort & Automation section at their booth felt like the future in action.

As Rob Harman put it:

“You don’t even have to touch it — you just get close to it.”

That’s exactly the experience delivered by the Ajax LightSwitch Jeweller. Just wave your hand nearby, and the lights respond instantly.

LightSwitch Jeweller: Smarter Lighting Control

The LightSwitch comes in 1, 3, and 4-way versions, perfect for large spaces like homes with long hallways, open-plan offices, and stairways. It gives users the freedom to control a single light source from multiple points.

Key highlights:

• Contactless activation at up to 15 mm distance
• Communication range up to 500 meters (1,100 meters for the North American model)
• No neutral wire required for installation
• Soft backlight for easy use in the dark
• Seamless integration with Ajax automation scenarios
• Child lock feature to disable the touch panel when needed

Practical applications include:

• Simulated presence while you’re away
• Automatic lights-off when the system is armed
• Integrating with window blinds or shutters for full home automation

The LightSwitch fits any environment:

• Cozy homes
• Professional offices
• Commercial spaces

You also get a full color palette to match your decor, from classic White and Graphite to subtle Fog and Olive. Installation is effortless, taking around seven minutes, with simple setup through the Ajax app by scanning the QR code.

Rob Harman emphasized at the booth:

“With LightSwitch, it’s all about ease of use — you don’t even have to think about it. It just works.”

That’s the beauty of Ajax smart home security: convenience and reliability in one package.

Ajax Socket (North American version): Power Control and Energy Monitoring

Another highlight was the Ajax Socket Jeweller (Type B), engineered specifically for the North American market. And it’s not just a smart plug — it’s a complete energy control tool.

What it offers:

• Handles loads up to 1.8 kW, perfect for everyday appliances
• Real-time monitoring of current, voltage, power, and consumption in the Ajax app
• Visual power consumption feedback through an LED ring that changes color based on load
• Triple safety protection: against overvoltage, overcurrent, and overheating
• Custom automation scenarios for security triggers, schedules, or manual control via the app or LightSwitch
• Manual control with a physical button for instant switching
• LED indicator brightness control — visible when you want it, discreet when you don’t
• Reliable wireless range up to 1,100 meters, thanks to Jeweller radio technology

The Socket supports two flexible modes:

• Pulse mode: Delivers power for a set duration, from 1 to 255 seconds
• Bistable mode: Simple on/off control, just like a classic switch

What makes it stand out:

• Current limit configuration up to 15 A to protect your devices
• Power failure protection: auto recovery after voltage normalization
• History of power consumption directly in the app
• Instant alerts for any malfunction or trigger event
• Over-the-air firmware updates, ensuring longevity without maintenance visits

Ideal applications:

• HVAC systems
• Smart lighting
• Kitchen and office appliances
• Warehouse automation
• Reducing energy vampire appliances that drive up bills

Its compact design ensures it doesn’t block adjacent outlets, and installation is fast and straightforward — scan the QR code in the Ajax app, assign a room, and you’re good to go.

Rob Harman captured it perfectly:

“It’s about comfort and control, done the Ajax way.”

With these innovations, Ajax Systems continues to redefine what a security system with cameras and doorbell should offer. It’s not just protection anymore — it’s about making everyday living smarter, safer, and simply more enjoyable.

If you want to see Ajax Systems in action, don’t miss this real-life case study of a home security installation. Watch how Ajax devices, including the DoorBell, come together to create a truly smart, responsive protection system at a client’s house. From fast motion detection to instant notifications and seamless app control — it’s all demonstrated in this hands-on video. Case Study: Home Security System — Ajax Systems Installation at a Client’s House.
👉 Watch the video here:

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Water Shutoff Valve: Fast Response Flood Protection

At ISC West 2025, Ajax Systems didn’t just focus on intrusion alarms and cameras — they also brought attention to critical solutions for everyday risks like water damage. And their Ajax WaterStop Jeweller valve truly stole the show.

Rob Harman shared during the live booth tour:

“We deploy these in mass scale going into condos and suites.”

And it’s easy to see why. The Ajax WaterStop is built for fast action. When paired with Ajax LeaksProtect or even third-party leak detectors, it shuts off the water supply in as fast as seven seconds, preventing potential disasters in homes, high-rises, and commercial properties alike.

Whether you live in a private residence, manage an office building, or oversee an industrial facility, the WaterStop delivers peace of mind. It’s fully integrated with the Ajax smart alarm system, giving you real-time status updates and control via the Ajax app — no matter where you are.

The WaterStop comes in three versions to fit the most common pipe sizes:

• ½” (DN 15)
• ¾” (DN 20)
• 1″ (DN 25)

Each unit is equipped with a powerful electric actuator providing up to 8.5 N•m of torque, ensuring even stuck valves can be turned off reliably. The compact design supports four mounting positions, making it suitable for tight installations without complicated tools or additional wiring.

Key features include:

• Instant response: Shuts off water in just 7 seconds
• Battery-powered for up to 3 years, with optional external power
• Compatible with both hot and cold water systems
• Manual override with built-in lever and control button
• Anti-sabotage features, including tamper detection and mounting lockers
• Wide operating temperature range, from 0 °C to +60 °C

But Ajax didn’t stop at hardware. They’ve also packed in smart software capabilities. Users can create automation scenarios, like shutting off water when arming the system or at specific times of day. WaterStop also works seamlessly with Ajax MotionCam (PhOD) detectors, helping you not only stop the leak but visually verify the situation for faster response.

Another standout is the advanced energy efficiency. Using Ajax’s proprietary Jeweller radio technology, WaterStop maintains a secure connection with the hub up to 1,100 meters away in open space, while keeping power consumption minimal. And if you’re running a larger facility, you can extend this range with up to five ReX or ReX 2 range extenders.

Why property owners love Ajax WaterStop:

• Total remote control via the Ajax app
• Scenario automation for water supply management
• LED status indicator for quick visual checks
• Maintenance-friendly design with replaceable batteries
• No complicated wiring — fast, clean installation
• Industrial-grade reliability with robust brass valves and ISO 5211 compatibility

For larger deployments, like apartment complexes or office towers, Ajax WaterStop scales effortlessly. You can manage up to 200 leak detectors and valves in one system, localizing incidents instantly and reducing the risk of costly water damage.

And here’s a bonus: Ajax apps deliver not just alarms but data-rich notifications about overheating, communication loss, or low battery, keeping facility managers and homeowners fully informed.

In Rob Harman’s words:

“It’s a simple, reliable way to avoid major water damage. We’re using these at scale because they just work.”

With Ajax WaterStop, you’re not just installing a valve — you’re building a smart, responsive flood prevention system that fits right into your broader home or commercial automation strategy.

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Fire & Safety Devices: Heat-Only, CO-Only Detectors & Manual Call Point

At ISC West 2025, Ajax Systems revealed their latest fire safety advancements, giving building owners and security pros exactly what they need: smarter, faster, and more specialized detection solutions. During the walkthrough, Rob Harman emphasized the versatility of these devices:

“Extra level of security for parking garages or condos.”

He’s spot on. The new range, including dedicated heat-only and carbon monoxide (CO)-only detectors, plus the ManualCallPoint device, delivers precision protection for complex environments like underground parking, condo buildings, and mixed-use facilities. No more compromise between integrated fire protection and targeted monitoring — now you get both.

FireProtect 2 (CO) Jeweller: Focused Carbon Monoxide Protection

Invisible but deadly, carbon monoxide remains one of the biggest residential and commercial risks. FireProtect 2 (CO) Jeweller is designed specifically to detect dangerous levels of CO before they become life-threatening.

Equipped with a sensitive chemical sensor, this detector recognizes even low concentrations, triggering an alarm at:

• 50 ppm within 90 minutes
• 100 ppm within 40 minutes
• 300 ppm within 3 minutes

Its built-in siren sounds at 85 dB, loud enough to alert occupants even in noisy environments. Paired with Ajax’s ecosystem, FireProtect 2 (CO) instantly notifies users and monitoring stations, while in-app alerts keep everyone informed in real-time.

What makes it especially convenient:

• Two versions: 10-year sealed battery or 7-year replaceable CR123A
• Primary alarm transmission via Ajax hub within 20 seconds
• Fallback direct detector-to-detector alarm in case of hub failure
• Remote configuration via Ajax app
• Tamper protection and communication loss alerts
• LED indicators: green (power), yellow (malfunction), red (alarm)

Designed for fast installation with the SmartBracket mount, it also features remote self-testing to simplify ongoing maintenance.

FireProtect 2 (Heat) Jeweller: Precision Heat Detection for High-Risk Zones

When smoke isn’t the primary threat — think parking structures, industrial kitchens, or areas with high dust levels — heat detection is crucial. FireProtect 2 (Heat) Jeweller uses dual thermistors to rapidly detect dangerous rises in temperature.

Specifically, it triggers alarms when:

• Temperature exceeds 64°C
• Temperature rises by 10°C or more within a single minute

Thanks to its powerful 85 dB siren and clear LED indicators, occupants are quickly alerted to risks, even in chaotic environments.

Additional highlights:

• Wireless communication up to 1,700 meters in open space
• Jeweller technology with encrypted two-way communication
• Optional fallback alarm system to connect multiple detectors directly
• Up to 7 years of battery life on replaceable CR123A batteries
• SmartBracket mount for simple setup and repositioning

This detector integrates seamlessly with Ajax automation too. For example, if heat levels spike, the system can automatically cut power to appliances, unlock emergency exits, and capture visual verification from MotionCam (PhOD) cameras.

ManualCallPoint: Emergency at Your Fingertips

Rounding out Ajax’s fire safety lineup is the ManualCallPoint — a crucial addition for public spaces and facilities requiring manual emergency notification.

When activated, ManualCallPoint triggers an immediate alarm, sounds the sirens across the system, and can even initiate photo verification if integrated with MotionCam sensors. It’s the perfect fit for:

• Parking garages
• Condominiums
• Public halls and large office buildings

The design prioritizes accessibility and speed:

• Clear visual indicators for status confirmation
• Durable enclosure for indoor and protected outdoor use
• Seamless Ajax system integration for automation scenarios (lights, sirens, notifications)
• Fast installation with QR-code pairing

Rob Harman underscored its practicality at the booth:

“ManualCallPoint adds an extra layer of reassurance. For areas where automated detection might not reach immediately, it’s essential.”

Safety and Automation in One Ecosystem

What unites all these devices is Ajax’s unified ecosystem, combining advanced wireless protocols, real-time remote management, and effortless expansion through range extenders. Whether you’re securing an urban condo complex, a multi-level garage, or a corporate facility, Ajax’s fire safety suite delivers reliability, speed, and control.

And with Ajax apps, your system is always at your fingertips. From remote testing to instant alerts, everything is streamlined for convenience and peace of mind.

Looking to make the most of your Ajax system? Discover how to set up powerful video scenarios step by step, and learn how to automate visual verification of events in just a few taps. This practical guide walks you through the entire setup process inside the Ajax Security Systems App, helping you create a smarter, more responsive security experience. How to Set Up Video Scenarios in the Ajax Security Systems App / Step-by-Step Guide.
👉 Watch the video here:

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ManualCallPoint Jeweller: Critical Control at Your Fingertips

At ISC West 2025, Ajax Systems emphasized the importance of fast, reliable manual activation in critical moments. The ManualCallPoint Jeweller is exactly that — a wireless emergency button with programmable scenarios, designed to trigger alarms and automation scenarios instantly.

As Rob Harman clearly noted at the booth:

“It’s an extra level of security for parking garages or condos.”

This simple yet vital device empowers users to initiate emergency procedures with just one press. Whether it’s activating fire alarms, de-energizing the building, unlocking emergency exits, or turning on evacuation lighting — ManualCallPoint ensures your system responds in seconds.

Available in multiple colors (Red, Blue, Green, Yellow, White), it integrates seamlessly with the Ajax ecosystem. Once pressed, the button triggers all fire detectors’ built-in sirens, pushes instant notifications to Ajax apps and monitoring centers, and logs the exact time, place, and type of alarm. The system ensures high visibility and control during evacuations.

Key highlights:

• Instant triggering of pre-configured automation scenarios.
• Up to 1,700 m communication range with the Ajax hub.
• Supports complex safety workflows, from unlocking electric locks to powering up emergency lighting.
• Tamper-proof design and resilient button mechanism, tested for over 500 activations.
• Manual reset required after activation using the bundled key, ensuring clear incident acknowledgment.
• Battery life up to 7 years with proactive system health monitoring.

For public spaces, educational institutions, or industrial environments, this is more than just a button — it’s an essential part of a rapid-response safety strategy.

Ajax keeps the ManualCallPoint intuitive yet powerful: with visual status indicators, remote configuration via Ajax apps, and integration with visual verification devices like MotionCam (PhOD) for instant situational awareness. From CMS operators to on-site personnel, everyone receives clear and timely alerts, helping to minimize response time and prevent escalation.

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DoorBell: The Smart, Redundant Video Doorbell Redefining Frontline Security

At ISC West 2025, Ajax Systems proudly presented the star of their booth — DoorBell. Rob Harman made it clear just how significant this product is for the industry:

“It’s the world’s first redundant doorbell.”

Ajax DoorBell is far more than a convenient gadget. It’s a professional-grade security tool with AI-powered object detection, PIR motion sensing, and dual-channel communication. Whether it’s an expected visitor or an unexpected event, the DoorBell ensures you’re always informed — instantly.

“You’ve got Jeweller, you’ve got Wi-Fi, so you’ve got redundancy,”
emphasized Rob, underlining the system’s unwavering reliability even if one connection drops.

Crystal-Clear Video and Smarter Alerts

Equipped with a wide-angle 155° HDR camera, the DoorBell delivers sharp, detailed video regardless of lighting conditions. The integrated infrared illumination covers up to 6 meters, ensuring visibility even in total darkness.

What sets it apart is the smart detection powered by AI and a dedicated PIR sensor. The system accurately distinguishes between humans, pets, and vehicles, minimizing false alarms.

Rob explained, “We’ve got a really good balance between the AI and the PIR sensor for motion detection.”

Users can set custom detection zones, so they’re only alerted when it matters. And when motion is detected, thanks to Ajax’s JetSparrow protocol, you see the feed immediately — no lag, no delay.

For a deeper dive into DoorBell’s ecosystem role, explore:
👉 Ajax DoorBell — A Smart Addition to Your Security System

Always Online, No Matter What

What truly elevates Ajax DoorBell is its communication redundancy. Even if Wi-Fi connectivity is interrupted, the system switches to Jeweller protocol, maintaining reliable event transmission and photo verification through the Ajax hub.

“Even if you lose Wi-Fi, you’ve still got a communication path back to the hub,” Rob highlighted at the booth, pointing out how critical that is for real-world security.

DoorBell also includes a built-in battery that ensures operation for up to two hours during power outages. When temperatures drop, it automatically activates battery heating to maintain performance.

“This thing keeps running, even if you lose your primary power or connection,” Rob confirmed with confidence.

And if you want to strengthen your security perimeter, consider pairing DoorBell with the robust Ajax MotionCam Outdoor (HighMount) with PhOD Verification. The two devices work in tandem to deliver full-spectrum visual verification.

Advanced Video Integration

Ajax DoorBell integrates seamlessly with Ajax NVR and Cloud Storage. Recordings are securely stored and can be accessed instantly — whether you’re checking a live feed or reviewing footage from an event.

“The footage is synchronized with the system events, so you always have the full picture,” Rob explained.

Key advantages:

• Rapid, cloud-level archive retrieval
• Digitally signed recordings for authentication
• Secure, passwordless authentication using mTLS protocol

Professional Grade Security, Simplified

DoorBell is easy to install and configure. Mount it using the SmartBracket or wedge brackets, scan the QR code in the app, and you’re good to go.

“The install is dead simple — it’s designed for professionals and end-users alike,” noted Rob.

Plus, it fits any environment: residential homes, commercial properties, offices, and townhouses alike. Available in four colors, DoorBell complements any exterior.

Final Word: Next-Level Doorstep Protection

Ajax DoorBell isn’t just another video doorbell — it’s an integral part of a comprehensive, professional-grade security system. With intelligent detection, instant alerts, seamless integration, and robust redundancy, Ajax is setting new standards at the front door.

“It’s professional security at your front door,” Rob concluded, capturing the essence of Ajax’s innovation.

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IndoorCam and Wi-Fi Camera: Standalone Video Solution with Backup Connectivity

Ajax Systems continues to expand its intelligent surveillance ecosystem with IndoorCam and the new Wi-Fi Camera — devices that combine high-end security features, AI object recognition, and seamless connectivity with Ajax Cloud Storage and NVR solutions.

At ISC West 2025, Rob Harman described the approach simply but powerfully:

“With these cameras, you’re covered — even if Wi-Fi goes down.”

That’s precisely the promise of these devices. Both cameras are engineered to deliver uninterrupted monitoring, even during network outages, thanks to Ajax’s Jeweller and Wings protocols providing reliable backup connectivity.

IndoorCam: Smart, Fast, and Secure Monitoring

IndoorCam is designed for indoor use, bringing professional-grade surveillance into homes, offices, and commercial spaces.
The 4 MP HDR camera provides crystal-clear imaging, while the AI object recognition system accurately detects and classifies people, vehicles, and animals — ensuring alerts only when they truly matter.

Key features include:

• Wide-angle lens (110° horizontal / 60° vertical) and infrared illumination up to 8 meters
• PIR motion sensor for precision detection
• Customizable motion detection zones
• Instant notifications with event-based archive navigation
• Clear two-way audio with noise suppression and echo cancellation
• Direct integration with Ajax NVR and Cloud Storage

For areas requiring enhanced privacy, IndoorCam allows users to configure privacy zones, blocking out sensitive areas from view while maintaining overall surveillance integrity.

And if you’re curious about Ajax’s broader ecosystem of NDAA-compliant, professional-grade cameras — check out this guide:
👉 Explore Ajax cameras: NDAA-compliant wired security IP cameras

Wi-Fi Camera: The Versatility of DoorBell, but in Camera Format

Think of the Wi-Fi Camera as the powerful younger sibling of the Ajax DoorBell — carrying over many of its advanced features but repackaged into a flexible standalone camera format.

Just like DoorBell, it offers:

• AI-powered detection
• PIR sensor accuracy
• Remote control and real-time notifications
• Backup battery and advanced sabotage protection

Plus, it integrates perfectly with Ajax Cloud Storage and NVR for immediate event-based video retrieval.

Rob Harman highlighted its significance at the expo:

“We designed it for those critical indoor spaces where reliability is a must, but you still want seamless integration with the full Ajax system.”

Both cameras run on JetSparrow, Ajax’s proprietary ultra-fast video transmission protocol, enabling instant archive access and smooth streaming, even in high-traffic networks.

Why It Matters

With Ajax IndoorCam and Wi-Fi Camera, users enjoy unparalleled flexibility and reliability:

• Up to 1,700 meters of wireless range with a hub
• Enhanced Wi-Fi stability at distances up to 500 meters in open space
• Passwordless mTLS authentication for bulletproof security
• NDAA compliance and advanced cybersecurity measures

Whether for private residences, busy retail spaces, or high-security environments, these cameras are built to deliver professional-grade monitoring — without compromise.

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Ajax Desktop App & ONVIF Support: New System Integrations

Ajax Systems keeps pushing the boundaries of professional-grade security and seamless integration. With the launch of Ajax PRO Desktop and full ONVIF support, the ecosystem opens up to powerful new possibilities for control, monitoring, and video wall experiences.

As Rob Harman succinctly put it at ISC West:

“We want users to have that video wall experience.”

And now, they absolutely can.

Ajax PRO Desktop: Command Center at Your Fingertips

Ajax PRO Desktop transforms any PC into a full-fledged command center. Security professionals and facility managers can now monitor, configure, and manage Ajax systems directly from Windows or macOS desktops. The desktop app provides:

• Full multi-system management from a single interface
• Event logs, instant notifications, and detailed device diagnostics
• Effortless system scaling — perfect for managing multiple sites
• Access to configuration wizards, including the new ONVIF setup

For professional users, Ajax PRO Desktop becomes the heart of operations, enabling remote configuration, firmware updates, and real-time monitoring without the need to juggle multiple apps or devices.

ONVIF Support: Unlocking Professional Video Integration

The new ONVIF support takes Ajax cameras and NVRs to the next level by enabling direct integration with leading third-party VMS platforms like Milestone, Genetec, Axxon, and Digifort. With ONVIF Profile S now supported, users can stream video and audio directly to their preferred systems, bypassing Ajax Cloud if needed.

Ajax has made the integration process seamless:

• Use the step-by-step ONVIF Wizard in Ajax PRO Desktop (v4.20+) to set up users and generate RTSP links automatically
• Up to five ONVIF users per device with customizable roles: Administrator, Operator, or Viewer
• Flexible manual configuration for advanced system requirements
• Support for H.264 encoding and motion detection event transmission (AI recognition support is planned soon!)

This means greater flexibility for retrofitting existing infrastructures and expanding with Ajax hardware — without compromising performance or security.

As Ajax Systems noted, “Security is no longer limited by compatibility barriers — it’s built to adapt.”

Highlighting of Detected Objects: Smart Visual Cues

One of the newest features included with the update is Highlighting of Detected Objects. Cameras now visually mark people, vehicles, or animals detected by AI — giving operators quick situational awareness at a glance, directly in the video stream or event-based recordings.

Combined with Ajax’s Video Wall experience, this delivers the high-level control that professionals need to respond rapidly to incidents.

Why It Matters

With Ajax PRO Desktop and ONVIF support, professionals and everyday users alike gain:

• Centralized control for large-scale systems
• Integration with top-tier video management systems
• Advanced AI detection and visual cues for fast response
• Professional-grade tools made accessible and easy to deploy

And most importantly, as Rob Harman emphasized:

“We’re making professional tools accessible to everyone — no compromises.”

Ajax Systems is not just building a security platform. They’re shaping a professional ecosystem that grows alongside its users, from individual installations to enterprise-scale deployments.

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Ajax Cameras and AI Analytics: VMS Compatibility

Ajax Systems continues to refine their video surveillance line, combining high-quality hardware with advanced AI-powered analytics — all while keeping the user experience unmistakably Ajax.

As Rob Harman emphasized at ISC West:

“We try to make it as Ajax as possible.”

That means seamless integration, minimal setup hassle, and professional-grade results.

Professional Cameras with Built-in AI

The Ajax camera lineup — DomeCam Mini, BulletCam, and TurretCam — is engineered for precision surveillance, now complete with ONVIF support and advanced AI object recognition.
Whether you need to monitor residential areas, commercial properties, or industrial zones, these cameras deliver:

• High-resolution imagery up to 4MP
• ONVIF Profile S support for seamless integration with leading VMS systems (like Milestone, Genetec, Axxon, Digifort)
• Smart detection of people, vehicles, and animals
• AI-powered analytics processed directly on the device — no extra servers or subscriptions needed

This empowers professionals to capture meaningful security events while reducing false alarms from environmental noise or irrelevant motion.

Ajax Systems shared, “Security is no longer limited by compatibility barriers — it’s built to adapt.”

AI Analytics for Actionable Insights

Ajax cameras go beyond simple motion detection. Their AI algorithms precisely classify detected objects, so users receive only relevant alerts:

• A person loitering by an entrance
• A car pulling into a restricted area
• Animals wandering into sensitive zones

Additionally, Ajax cameras feature highlighting of detected objects right in the video stream. This visual cue helps operators quickly understand the context and respond faster.

This smart layer of analytics dramatically improves situational awareness, especially when monitoring high-traffic environments or critical infrastructure.

Built for VMS Integration and Flexibility

Thanks to ONVIF authorization, Ajax cameras can transmit streams directly to third-party VMS systems, bypassing the cloud. Supporting RTSP-based streaming and H.264 encoding, they integrate effortlessly into existing setups.

More advanced functions like H.265 encoding and AI event transmission are also supported, optimizing bandwidth and storage consumption.

And if your VMS doesn’t support ONVIF, Ajax provides RTSP stream links generated automatically in the setup wizard — keeping the integration process flexible and user-friendly.

Cloud Backup & Advanced Storage Options

For ultimate reliability, video footage is not only stored locally or streamed to VMS but can also be secured in the cloud via Ajax Cloud Storage. This ensures critical moments are preserved, even if local equipment is compromised.

“It’s about giving professionals peace of mind and end-users control of their security system,” Ajax emphasized.

Ajax Cloud Storage is easy to manage through the Ajax PRO apps, and subscription plans are adaptable to various needs. For installers and security providers, it’s also an opportunity for predictable recurring revenue.

If you’re looking to maintain your entire system in top shape, don’t miss this practical guide: 👉 How to change batteries in Ajax alarm sensors: step-by-step guide

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From Booth to Blueprint: How Ajax is Building the Future of Security

ISC West 2025 once again confirmed Ajax Systems’ pivotal role in shaping the future of smart security. From sophisticated alarm systems to intelligent video analytics, the company is not just following the market trends — they are setting them.

Ajax seamlessly blends comfort, security, and automation into one cohesive ecosystem. Whether it’s effortlessly managing lighting, automating HVAC systems, or protecting your property with advanced fire and water leak prevention — Ajax Systems ensures every component works in harmony. The latest innovations, including AI-powered video devices and cross-platform integrations, make it clear: security has evolved into a comprehensive smart home and business experience.

For professionals, this is a wake-up call to stay ahead of the curve. Ajax PRO Desktop is your command center to explore the full capabilities of the system. Whether you’re managing multiple sites or fine-tuning automation scenarios, this platform puts complete control at your fingertips.

Don’t miss out on what’s next.
Stay tuned for upcoming product launches, place pre-orders early, and take the time to truly explore the depth of Ajax solutions. For deeper insights and expert perspectives, dive into the knowledge base and industry articles to master every facet of Ajax technology.

The future of smart security is already here — and Ajax Systems is leading the way.

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